Help & FAQ
How can we help?
Applying
How long does hiring take?
Most people go from application to offer in 2–3 weeks.
Why do you ask for a recording?
It lets us hear how you speak and introduce yourself before the first interview. One 1–2 minute audio or video intro is enough, and any link works: Loom, Google Drive or Vocaroo.
Do I need experience with US clients?
You need at least 1 year working US business hours.
What if I don’t have backup internet or power yet?
You can still apply. Tell us in the form, and you’ll have about 2 weeks to get it.
Will I hear back if I’m not selected?
Yes. We reply to every applicant within 3 business days.
Pay & benefits
When and how am I paid?
Monthly, by the 15th, through Wise or bank transfer. Pay is in pesos.
When does my HMO start?
After your first 3 months.
How much paid time off do I get?
10 days a year, plus 3 days of sick leave. Paid time off builds from day 1 and is usable after 90 days.
Working with StaffRight
Who do I work for?
You sign a contract with StaffRight LLC, and StaffRight matches you with one US client. You’re not hired by the client.
What are the hours?
40 hours, Monday to Friday, on your client’s US business hours. In the Philippines that’s a night shift.
What happens if my client ends the contract?
If it isn’t about your performance, we work to match you with a new client.
Can I grow with StaffRight?
Yes. You get an annual appraisal and bonuses, and a quarterly check-in with HR.
Safety & privacy
How do I know a message is really from StaffRight?
Real messages come only from an @getstaffright.com email address or from Workable.
What do you do with my application data?
We use it to assess your application and, if you move forward, to introduce you to a client. The applicant privacy notice explains what we collect, who sees it and your rights.
Join our team
Ready when you are.
No more going in circles. Move forward with StaffRight.
700+professionals placed
